To preserve the shine and durability of your watch, avoid exposing it to water, excessive heat, or chemicals. Clean it gently with a soft cloth to remove fingerprints and dust. Store it in a dry, secure place when not in use.

Yes, your watch is designed to withstand hand washing, rain, and light splashes. However, it is not suitable for steamy environments, baths, showers, or swimming.

Your watch strap isn't directly adjustable, but it's designed to be easily adjusted. To do this, a small tool is also included in the box so you can remove a few links yourself and adjust the watch perfectly to your wrist. You can also visit a jeweler or watchmaker to make this adjustment safely.

Yes, your payment is completely secure. We use secure payment methods that guarantee the confidentiality of your financial data with every transaction. Our payment platform is certified to the highest security standards to ensure maximum protection of your information.

Our packages are generally delivered within 7 to 15 business days. We understand the importance of receiving your new favorite piece quickly. That's why we make every effort to guarantee timely delivery, while ensuring reliable and secure tracking.

After shipment, you will receive a tracking number by email to track the progress of your order. You can also click here to track your order.

If your order hasn't arrived, after checking with your family and neighbors, contact our customer service with your order number. We'll check the shipment status and quickly find a solution, whether it's a resend or a refund.

We offer a money-back guarantee. If you are not completely satisfied, you can request a refund within 30 days of receiving your order.

We're here for you! Contact us via the Contact page.